Archives: Reviews
“I had an excellent experience from start to finish regarding purchasing an air conditioner. The installation went smooth with no problems. I always have many questions. They answered all my questions and encouraged me to call or text if I have any additional questions. I recommend Garber Heating & Air Conditioning.”
“Great customer service from estimate threw instillation. Installers were on time, respectful, efficient and cleaned up after themselves. Estimate was below any others. Would definitely recommend Garners.”
“Needed a new heating and cooling system and Garber made the experience very simple and easy! Every step of the process from sales/scheduling and install was a breeze!
Thank You Garber! Very professional company and would recommend 10/10 to anyone who needs heating and cooling services”
“Very satisfied with the repair. Technician was very pleasant and professional. Got right to work and solved our furnace problem.”
Good afternoon,
Connor Salem came to my mom’s house last night on an emergency call. He was wonderful. Very friendly, explained everything as he went along. He seems to be an excellent employee, and I just wanted to pass that along.
Thank you
“Great install including cleanup. Unit is working great.”
“Our Technician Conner is very Professional kind good at what he does and answers all of our questions. It’s always a delight to have him at the house. We’ve never been disappointed with Garber’s Service.”
“Our Technician Conner is very Professional kind good at what he does and answers all of our questions. It’s always a delight to have him at the house. We’ve never been disappointed with Garber’s Service.”
“How many Companies have someone to answer the phone at 7:15 in the AM. Garber does. Scheduled repair and maintenance for the same day. Conner Salem arrived 2 hours before the scheduled service time. Diagnosed the problem and made a special trip to the office to retrieve part. Repair completed and Maintenance service completed in the same visit. Thanks Conner for your friendly and professional service. People make the Company. Keep Conner!”
“Aidan did a great job! On time and very professional”
“Had a Modine HD gas heater installed in my garage. Very good experience from the salesperson Terry who performed an estimate for the job and provided suggestions on heater placement as well as gas line, electric, exhaust flue and thermostat locations that would best fit my garage setup. Scheduling of the install was quick and timely. Install team of Mike and Aaron arrived around noon and went right to work on it completing the job in a timely 4 hours. They were courteous and skillful in placing exhaust piping through ceiling and out the roof along with running a gas line to the heater as well as installing the thermostat and tying into existing electrical connections in the garage. The install was done in a professional and efficient manner. Very satisfied with the installation and care taken to get it right the first time. Definitely would recommend their services to anyone needing a similar installation. They did an excellent job.”
“Conner was on time, courteous and professional. Took time to explain the significance of his findings.”
“Super nice people. Conner was super nice explained everything he was doing and why. Listened to my husband corny jokes and still smiled. Lol got us back runni g and cooling off. Thank you
We will definitely be using you again. We will be referring you also.”
“Connor was excellent. Great service!”
“Terry Eaton was the salesman, and we needed to replace our old heat pump. He was friendly, and informative. He explained our options well,and how each one worked. The men that installed the heat pump were friendly, and careful not to step on my flowers next to the heat pump. They were also informative, and did the job in a timely manor. Good job by Mr. Eaton, and the installers.”
“My furnace stopped working recently on a very cold night after hours. I have the diamond plan with Garber. The answering service had a technician call me back right away. His name was Austin. Austin was able to walk me through trying a few things with the unit to see if we could get it started without needing a service technician. He was very detailed in his explanations and easy to follow his instructions. They worked! The unit turned back on and I had no further issues that night. Thanks to Austin for great customer service!”
“Isaac Rassi deserves a raise!!! I called Garber and within 15 minutes he arrives and immediately starts to try to diagnose the issue with our furnace. He found the issue within 15 minutes and explained to us exactly what the issue was and what the price was going to be. After he quickly fixed the issue he then explained everything in detail of what he did and gave us recommendations on future use. He was very polite and knowledgeable. If I was captain of a ship I”d want him on it. Thanks again…”
“Isaac was very professional, courteous and thorough. He explained what all he was checking and answered the questions that I had. Great job!”
“Very efficient on what the had to do, cleaned up everything inside and out, and very polite, and explained how to use everything after they got done. Very satisfied!!! And the salesman came out on a holiday and was able to get it installed the very next day, Now that’s impressive. Thanks!”
“Excellent service! Starting with the service tech to the sales advisor to the installation crew it was a seemless process. My needs were met within days! I would ABSOLUTELY recommend Garber and their staff for your heating and cooling needs, whether it’s repair service, replacement, or installation!”
“We went online realizing our AC had quit working and requested an appointment the next day. We received a call to set appt the morning requested and Isaac came on time, diagnosed problem quickly and made repairs. He was very thorough, polite, and professional. He even notified me the failed part was covered under warranty. He was fantastic. Great customer service! Thank you Isaac.”
“Once again, Corey was a delight to be around. He is very professional and very helpful! Please consider giving Corey a raise! 😉”
“Shout out to Garber for excellent customer service! Maintenance on my air conditioner went super smoothly with a delightful Isaac Rassi! This kid gets a 5 star rating! Stacey in the office who called to set up my maintenance was super as well! Couldn’t be happier to have picked Garber to purchase my air conditioner from! Thank you!”
“Air conditioner maintenance. Gentleman was very friendly and informative.”
“Garber was able to schedule an appointment very quickly and the technician went over and beyond to diagnose and repair the issue.”
“My husband and I want to thank Conner the technician who came out and worked on our air conditioner on Saturday July 29th at around 7pm tonight. He was prompt, friendly, and had our air conditioner working and running and cooling our house within 30 minutes. Will definitely call Garber again for our air conditioner needs. Fair priced also.”
“Garber is always efficient and professional. No mess left behind and great communication during the entire process.”
“We’ve used Garber for all our heating and cooling needs since 2017 and have always been very pleased with all aspects of the services they provide, from maintenance to repairs to installation of new equipment to general inquiries.”
“Connor serviced my AC this morning and he always does a great job for me. He does a thorough inspection and cleaning and let’s me know how my system is functioning. He even changed my filter.”
“We recently had our furnace and air conditioner replaced. The crew showed up on time and worked quickly and efficiently to get the job done! I highly recommend Garber Heating and Air Conditioning!”
“We had a new air conditioner system put in by Garber and they were so nice and friendly, very prompt and efficient, would highly recommend Garber and also Amanda who works in the office is so friendly and so courteous. Again, I highly recommend Garber if you are looking for A Heating and Air Conditioner Company!!”
“Stuart M. is a wonderful asset to the Garber team, very personable and very knowledgeable, I would highly recommend Garber and their team, very professional and so nice, very accommodating to our needs. 5 Stars 🌟 Will recommend Garber to friends as well.”
Connor serviced my AC this morning and he always does a great job for me. He does a thorough inspection and cleaning and let’s me know how my system is functioning. He even changed my filter.
We’ve used Garber for all our heating and cooling needs since 2017 and have always been very pleased with all aspects of the services they provide from maintenance to repairs to installation of new equipment to general inquiries.
“Timely service and response time. Technician was great!”
“I am very satisfied with the work that was done. The crew was courteous explained what was being done and cleaned everything up when they were done. I have another job that I want done and will definitely be calling Garber Heating and Air.”
“Excellent service – technicians performed outstanding service.”
“Staff was very friendly and professional. They even arrived early for the appointment. It was great.”
“Furnace was not working. Connor did a great job diagnosing the problem and making the repair. He was very courteous as well. Five stars!”
“Crew was very polite and courteous. We are totally satisfied with his performance!”
“Mike and Crew did a great job installing a new furnace and central air unit. The work was done in a neat and well thought out manner. They did a very good job of cleaning up when the work was finished.”
“Garber is always efficient and professional. No mess left behind and great communication during the entire process”
“Conner was very polite and helpful with any questions we had. Very happy with service provided.”
“Collin, the service tech is always very trustworthy, thorough, and informative. His skills are high quality and much appreciated. This leads me to have confidence in my choice of Garber for my HVAC needs.”
“We appreciated the prompt service to repair our furnace before cold weather sets in.”
“Courteous, professional and prompt- 5 star service all around!”
“Great and friendly staff member. Awesome work and service! Thank you.”
“All around great job! We have a long history of receiving top-notch service from Garber, dating back to Oct 2013 in our previous home and now in our current. Every member of the Garber team is outstanding: Stuart in sales; Trent and Cory and other technicians who are ALL very knowledgeable and professional; and Amanda and the rest of the office staff who do everything behind the scenes. Thank you, good folks at Garber – we appreciate what you do so that the temperature of our home is most comfortable.”
“New Geo installation was prompt and courteous . 1 day completion and cleaned up all areas that were used .
Excellent complete explanation on operation of cellular app interface options with new control panel . Very satisfied customer here . Thank You .”
“On time, thorough, explained everything, cleaned up.”
“Garber is always fast, efficient and very knowledgeable. I was very happy with the speed and expertise used to fix our AC unit.
Thank you much!
Ted”
“Replaced our existing HVAC system with the following Carrier components:
-Infinity Series
-Up to 98% AFUE -Communicating
-Gas Furnace plus Humidifier
-Infinity Series
-5-Stage Inverter -Variable Speed Capacity -Air Conditioner
The entire process from determining the appropriate replacement system to final installation was smooth, painless and professional. We have been loyal customers for over 20 years. We realize the Garber Heating and Air Conditioning is a premium service provider. However our experience over the last 20+ years gives us confidence that their service is worth it. We are very happy with our new HVAC system and would recommend their services to anyone in the market for a new or replacement HVAC system.”
“Our AC was installed by Mike. I was very impressed with his work ethic and care about our satisfaction. He was great.”
“Prompt!! Professional!! I am so glad I now have a new heating and air-conditioning specialist! HIGHLY recommend!”
“Sales rep –
Friendly and gave helpful advice and was patient in going through our process. Thanks, Stuart!
Installers –
Extremely courteous, efficient and coordinated. They left the work areas clean inside and out. Thanks Mike & Crue!”
“Jake went out if his way to bring an electric heater when our furnace died on a Friday. Garber was able to install new furnace on Saturday. Very pleased with professionalism and service. Would highly recommend!”
“Excellent service
Very knowledgeable & professional
Will definitely use this business again because of his service”
“Woke up this morning with no heat. Called Garber and was told service tech Cory would be sent. Within 5 minutes of starting his diagnosis, Cory identified the problem. Problem corrected in 45 minutes.
Cory is a great example of Garber’s team members: extremely proficient, professional and courteous. Garber is a tremendous asset to Morton.”
“Installers were polite and skilled. Answered each and every inquiry while going about the install process.”
“The two young men were very professional and courteous .”
“Great overall experience with installation and pricing on a new unit. They identified areas of improvement outside of the normal installation and provided honest opinions and suggestions.”
“Holy cow this carrier 6 ton geothermal is so much better than our geocomfort!
Garber installed a new carrier when our geocomfort went out after 11 years. Im looking forward to a geo with a LONGER lifespan than geocomfort. But the big thing is this is soooo quiet. With our old geocomfort the lights would dim a hair and you could hear it kick on throughout the house, like being next to a large window AC unit.
The New Carrier system Garber installed is amazing. The compressor is silent, the only thing you notice is warmth. Its awesome!”
“Professional, kind and easy to work with. Always provide great service”
“Prompt & professional service in fixing our furnace and restoring our home’s heat. Treated our home with respect and went above and beyond on a warranty issue. Outstanding support too from front office staff. Thank you Garber!”
“Woke up with only cold air coming from the blower of my furnace. Because of outstanding recommendations from friends I called Garber for service. Since I had no heat in December, Garber sent someone the same day I inquired about service. The technician was friendly, knowledgeable and professional. He ended up doing basic annual maintenance on my furnace since it was working fine when he turned it back on. I was so impressed by the technician I inquired about a Spring maintenance visit for my air conditioner. He told me about their Diamond plan which saved me money on the furnace call and will pay for my Spring call. I have some peace of mind knowing I have a reputable honest company for all my heating and cooling needs! Thank-you so very much!”
“Quick response time and great customer service”
“I have been a customer at Garber for 20 years. I have always been impressed and pleased with the professional, prompt & courteous service received from the office staff, the sales staff and the service department. My calls are addressed very promptly and thoroughly. I highly recommend your company to anyone who is in need of heating/air conditioning service.”
“The technician was polite and answered any questions I had. He was thorough and diagnosed the problem. He was able to quickly give me a quote for parts and labor. He did a great job on the repair.”
“The service man was polite and explained what he did and what he found. Job well done.”
“I called Garber to replace two existing Carrier and Aprilaire controllers with a single programmable unit. Molly was very pleasant and prompt in submitting a proposal and scheduling the install. Jake offered to come earlier than the appointment time, which I appreciated. Though we were told it might not be possible (depending on the configuration of the two existing units), Jake was able to replace both with a single Ecobee thermostat. He was prompt, thorough and stayed to set up and program the unit. Though not totally necessary (but a nice plus), Jake was very personable and left the job site neat and clean. Very pleased with Garber staff and the Ecobee.”
“Your technician was very polite. Diagnosed the problem and immediately gave me a full list for parts and labor. Did a very good job. Would gladly recommend him for a job well done.”
“Crue did an amazing job installing a new boiler. It actually looks like a piece of art. He was efficient with his time, but also made sure everything was working properly, checking every radiator and going above and beyond to make sure the system was completely functional.”
“Very professional staff and prompt service!!!”
“Professional and knowledgeable and answered all our questions”
“I have used Garber on and off since 1986 and have always had all the likes I’ve posted above. Their prices are competitive and the work has always been prompt and responsive. We are in the middle of a heat wave and my 1986 Carrier AC developed problems this last weekend. I limped along with it. After talking with them this Monday morning, I had a quote that afternoon. I accepted it on Tuesday morning, scheduled installation of a new Carrier AC for Thursday. The installation has just been completed, and I’m sitting here a very happy guy.”
“I had a new gas furnace and a new air conditioner installed, and both were Carrier products. If installation was an Olympic event, your three man installation team would get all tens, and each would receive a gold medal. They were friendly, professional, knowledgeable, and finished the job in a timely manner. This group is definitely an asset to the Garber company. Based on their performance, my daughter also installed a new furnace and air conditioner. I should add that the Carrier products, are not quite performing as well as my previous equipment. I have used Garber’s services for many years, and have always been more than satisfied. Give everybody an “at a boy”.”
“I have been a long time customer and have always been satisfied with Garber service. My latest call was for a heat pump that failed (fatal) on one of the hottest days this summer, Saturday July 24. The owner came here to go over options on Sunday, ordered new unit and sent crew to install on Monday. They also provided a temporary portable unit. Their service and attention was certainly above and beyond the call of duty!!!!! I recommend that if you are reading this, allow them to provide all of you heating/air conditioning needs.”