“My furnace stopped working recently on a very cold night after hours. I have the diamond plan with Garber. The answering service had a technician call me back right away. His name was Austin. Austin was able to walk me through trying a few things with the unit to see if we could get it started without needing a service technician. He was very detailed in his explanations and easy to follow his instructions. They worked! The unit turned back on and I had no further issues that night. Thanks to Austin for great customer service!”
– Robin H.